User Agreement
I. GENERAL
1.1.This user agreement (“User Agreement”) represents a legally binding agreement between you and Anakatech Interactive Limited, a company registered in Malta with registration number C 61918 and registered address at Soho Office Space, The Strand Fawwara Building, l-Imsida, GZIRA GZR1401, Malta (the “Company”).
1.2. Unless otherwise stated, any uses herein of "we" or "us" or "our" refer to the Company, and any uses herein of “you" or "your" or "User" or "Player" refer to all persons making use of the services provided by the Company on 7bet.co.uk.
1.3 This agreement lays down all the contractual terms (referred to as "User agreement") between the Company and a person that registers for a customer's Account (the “Account”) at 7bet.co.uk. Acceptance of this User agreement is obligatory before creating an Account at 7bet.co.uk. This User Agreement governs the use of all services offered on 7bet.co.uk together with our Privacy Policy, Responsible Gaming Policy, Cashout Policy, and Bonus Terms and Conditions are forming the Terms and conditions of 7bet.co.uk. Please, review the above Policies and Terms, and read this User Agreement carefully, to make sure you understand all rights and obligations arising thereunder. In addition to this User Agreement and the above Policies and Terms, there are also specific Game and Promotion rules that regulate each Game and Promotion in detail, including how the Game progresses and how the distribution of profits looks for each Game type. In the event that this User Agreement differs in any way from the rules for a particular Promotion, Game, or for a particular form of play, this User Agreement shall take precedence.
1.4. To use the Services, you must register and open an account with us. By registering an account with 7bet.co.uk, you will enter into a legally binding agreement with us which incorporates the User agreement, the rules for each of the products and services that we offer and any applicable third party terms and conditions in respect of the use of their software. (See Section 2 below)
1.5. You must be 18 years of age or older and meet the other eligibility and verification criteria to use the Services. You are only permitted to register one (1) account with us.
1.6. We collect and may use Your personal information in accordance with our Privacy policy.
1.7. Full details concerning deposits and withdrawals to your account are set out in the Help Centre. You can make deposits into your account by debit card or by using an accepted online payment service (e.g. PayPal). We do not accept deposits by credit card. The standard minimum withdrawal amount is GBP __________________ to a debit card and GBP______________ to another payment method. However, customers who have a balance lower than this minimum can contact our Customer Support Team in order to withdraw the full balance amount.
1.8. We will not tolerate fraudulent activity or cheating, and we may suspend and/ or close your account withholding any or all winnings and share information (together with your identity) with the police and other appropriate authorities if we have reason to believe you are partaking in fraudulent activity or cheating. Where we close or suspend a customer’s account for reasons of fraud or cheating, the customer may be liable for all claims, losses, liabilities, damages, costs and expenses which we incur in connection with the fraud, dishonesty or criminal act. We will not be responsible for any errors or events outside of our control, which may result in any bets or wagers being declared void.
1.9. Interpretation
1.9.1. “Account” means the gaming account opened by a User with the Company, on which funds are deposited by a Player for the purpose of making use of the Services offered on the Website;
1.9.2. “Bet” means any amount of funds placed from the Account on a Game on the Website;
1.9.3. “Bonus” includes all rewards, which are not Winnings received through wagering on Games, but are received via participation in a Promotion offered on the Website, including but not limited to any bonus money, free spins, and cashback bonuses;
1.9.4. “Bonus winnings” means winning made from bonuses, which can be used to play particular non-jackpot games only.
1.9.5. Deposit” means any funds transferred by a Player from their payment account to the gaming Account on the Website;
1.9.6. “Duplicate Account” shall have the meaning set out in Section 4.3. and the following;
1.9.7. “Games” means all games made available to Users for participation on the Website;
1.9.8. “License” means Remote Casino Operating License 048789-R-327402-007 issued by the UK Gambling Commission on 23 November 2017 and authorizing the Company to offer casino games to customers via a website, mobile phone, TV, or other online service.
1.9.9. “Progressive Jackpot” means a jackpot which increases in size as a result of contributions from monies staked by players who may be based in various countries;
1.9.10. “Random Number Generator (RNG)” means an algorithmic method of generating random Game outcomes;
1.9.11. “Return To Player (RTP)” means the expected percentage of the total amounts wagered that will be paid out to Players in а specific Game in the form of Winnings over time;
1.9.12. “Website” means the website operated by the Company under the domain name 7bet.co.uk and on which the present User Agreement are made available;
1.9.13. “Winnings” means any additional amounts accumulated by a Player through the placing and wagering of a Bet on a Game;
1.9.14. “Services” means any and all services provided by the Company on the Website, including but not limited to the making available of all Games, the granting of Bonuses, and any ancillary services thereto;
1.9.15. “Software” means the software used by the Company and allowing you to access Services made available on the Website;
II. ACCEPTANCE OF GENERAL TERMS AND CONDITIONS
2.1. By registering an account with us 7bet.co.uk and accepting our User agreement, you will enter into a legally binding agreement which incorporates these general terms and conditions ("User agreement") and the rules for each of the products and services that we offer ("Game Rules") and any applicable third party terms and conditions in respect of the use of their software ("Third Party Terms"). The User agreement, the Game Rules and the Third-Party Terms are together referred to as the "Terms and Conditions". You agree to the use of electronic communications in order to enter into these Terms and Conditions and you waive any rights or requirements under applicable laws or regulations in any jurisdiction that requires an original (non-electronic) signature, to the extent permitted under applicable law.
2.2. The products and services that we offer (via its websites and mobile applications) are together referred to as the "Services". Your agreement under these Terms and Conditions is with us for all the Services that You use.
2.4 Unless otherwise stated, all Bonuses offered by 7bet are valid for and may be wagered on all Games on the Website, which wagering will count towards the Wagering Requirement specified. The only type of Games contributing 100 % to meet the applicable Wagering Requirements are Video Slots. No other type of Games will count towards the Wagering Requirements.
2.5. Please note that these General Terms and Conditions shall prevail in the event of any conflict between the General Terms and Conditions and any of the Game Rules.
III. CHANGES TO TERMS AND CONDITIONS
3.1. The Terms and Conditions govern Your use of the Services and supersede any and all prior agreements between You and us in respect of the same.
3.2. We may make changes to these General Terms and Conditions from time to time (including to comply with applicable law or a change in our regulatory requirements), at our sole discretion. We will notify you of any material changes to these General Terms and Conditions by providing a prompt with a link to the revised terms on our websites. Your continued use of the Services following such notification will be deemed binding acceptance of the changes. If any change is unacceptable to you, you should stop using the Services. It is your responsibility to review the Terms and Conditions and any amendments to them each time you use the Services.
IV. REGISTERING AND OPENING AN ACCOUNT
4.1 To use the Services, you need to register and open an account with us ("Account"). You can open an Account by clicking the "Register" link on our websites or mobile applications. There are no set-up charges for opening an Account with us. When you open your account, you will be asked to provide personal information, including (but not limited to) your first and last name, postal address, email address, date of birth and telephone number. You shall ensure that the details provided by you at registration are accurate and kept up to date. You can change some of your details at any time by editing your account preferences using the facility provided on our websites. For further information about our collection and use of your personal information, please refer to our Privacy Policy.
4.2 When opening an account with us, you must fulfil our eligibility criteria and pass our anti-money laundering and verification checks (the “Requirements”) as described in Section 6 (Eligibility) and Section 7 (Verification) below. You must at all times continue to satisfy the Requirements, while You have an active account with us.
4.3. You can only register one (1) Account with us, which can then be used across all of the Services. If we identify that ъou have acted fraudulently or dishonestly in opening multiple/ duplicate accounts, we reserve the right to suspend or withhold any winnings/ funds that have accumulated on those accounts. We also reserve the right to close any and all accounts.
4.4. You must provide us with accurate information in relation to your account. It is your responsibility to inform us of any changes to your personal details which may impact on the use of your account (e.g. a change of address or new bank card details). If any of these details change, please notify us using: (1) the facility provided on our websites or mobile applications; or (2) via Customer Support.
4.5. We reserve the right to refuse to open an Account for any reason, including failure to meet the Requirements. Provided that your registration application complied with our General Terms and Conditions, you have verified your identity and no bets or wagers have been placed, we will send You any sum provided on deposit in respect of the failed Account by the method of payment You used to make the relevant deposit. If any bets or wagers have been placed, we reserve the right to void all such bets or wagers and return the deposit.
4.6 Any bets or wagers placed via your account must be for your own benefit and not for the benefit of any third party.
V. INFORMATION WE COLLECT ABOUT YOU AND HOW IT IS USED
5.1. We hold your privacy and security in the highest regard, and we are committed to respecting and protecting them at all times. Your personal data is collected and processed in full compliance with all applicable laws and regulations, as described in detail in our Privacy Policy and the accompanying Cookie Notice. By agreeing to this User Agreement, you agree to our collection, use, and disclosure of your information in accordance with our Privacy Policy. Please, read it carefully and make sure you understand it. We are entitled to share the information we hold on you which includes but is not limited to personal data and betting history with regulators, sporting bodies and other bodies, including the police, and law enforcement bodies in order to investigate fraud, money laundering and to comply with our regulatory duties. We are entitled to share the information we hold on you which includes but is not limited to personal data, financial information and gaming history with Anakatech Interactive Limited and its subsidiaries, for all general business purposes, marketing, assisting with identifying problem gambling, the prevention of fraud and financial crime and in order to satisfy our legal and regulatory obligations. For further information on how personal data is used please see our Privacy Policy.
5.2. We are entitled to share the information we hold on you which includes but is not limited to personal data and betting history with regulators, sporting bodies and other bodies, including the police, and law enforcement bodies in order to investigate fraud, money laundering or sports betting integrity issues and to comply with our regulatory duties.
5.3. We are entitled to share the information we hold on you which includes but is not limited to personal data, financial information and betting history with Anakatech Interactive Limited and its subsidiaries, for all general business purposes, marketing, assisting with identifying problem gambling, the prevention of fraud and financial crime and in order to satisfy our legal and regulatory obligations.
VI. ELIGIBILITY
6.1. You must be 18 (eighteen) years of age or older to use the Services. By registering with us, you confirm that you are aged eighteen (18) or older. Underage gambling is a criminal offence and explicitly forbidden.
6.2. Access to certain Services may not be legal for residents of, or persons located in, certain countries. We do not intend that the Services be used by persons in countries in which such activities are illegal. The Services do not constitute an offer, solicitation or invitation by us for the use of, or subscription to, betting, gaming or other services in any jurisdiction in which such activities are prohibited by law. We only accept customers based in United Kingdom.
6.3. If you access any of the services from a country other than UK, it is your responsibility to check that accessing and using the Services are not prohibited and/ or restricted by local laws. We accept no liability if your use of the services is in contravention of the laws of the country in which you are located.
6.4. If we discover or reasonably believe that you are accessing the services in a country in which the use of the services is not legal or in jurisdictions from which we do not accept customers, we shall be entitled to immediately suspend or close your account and shall not be liable for any losses incurred as a result of such suspension or closure. In the case of closure, any balance on your Account on the date of closure will be refunded to you as soon as practicable.
6.5. You warrant that you are not currently subject to a self-exclusion from winomania, luckymate, 7bet account and you have not signed up to a national self-exclusion register (such as GAMSTOP) which excludes you from gambling.
VII. VERIFICATION
7.1. We reserve the right to ask for proof of age and/or address from you and may suspend or restrict your Account until you provide the requested information.
7.2. By accepting the Terms and Conditions, you authorise us to conduct any identification, credit or other verification checks that we may require (either for our own purposes or as required by applicable law or a regulatory body), including (but not limited to) checking any or all of the details you provide when registering or changing your account details (e.g. when you update the payment method linked to your account). In particular, we may verify that you are 18 (eighteen) years of age or older and that you are resident in the country in which you say you are resident. You agree to provide us with any information we may reasonably need in relation to such checks.
7.3. We may supply the information that you have given us to authorized credit reference agencies, who may check the details we provide against any databases (public or private) to which they have access and may keep a record of that check. We may share information with credit reference and fraud prevention agencies for use in credit decisions, identification checks and for fraud detection and prevention purposes. You agree that we may process, use, record and disclose the personal information which you provide in connection with your registration in accordance with our Privacy policy, and that such personal data may be recorded by us or the credit reference agencies.
7.4. You:
Will not be permitted to deposit, withdraw, or gamble until we have verified your name, address and DOB in accordance with our internal verification requirements.
May have Your account restricted if you have not been fully verified in accordance with our internal verification requirements which may limit your ability to deposit, withdraw and/ or gamble through the account.
Once fully verified in accordance with our internal verification requirements, you will be able to withdraw funds and deposit freely, subject to ongoing monitoring and restrictions, which may be applied from time to time.
Will be advised of any restrictions applicable to Your account and documents which need to be provided in order to be fully verified, prior to Your first deposit and following each login.
If You are not advised of any restrictions or required documents, but we have been able to fully verify your account, you will be able to deposit, withdraw and/ or gamble, subject to ongoing monitoring and restrictions, which may be applied from time to time.
7.5. As well as the other checks we may undertake, you may be required to provide proof of identity and/ or proof of address to assist us with verification. If requested by us, you will need to send us the requested documents using the facilities made available for this purpose. In order to comply with our obligations under applicable Anti-Money Laundering and Counter-Terrorism Financing regulatory standards, as well as to prevent other illegal and fraudulent activity on our Website, the Company reserves the right to request further documentation at any point in time. The Company undertakes not to make the withdrawal of funds subject to additional verification unless such request is reasonably necessary to prevent or rule out suspicion of money laundering, terrorist financing, fraud or other such illegal activity, or is otherwise necessary for the Company to undertake in order to comply with its obligations relating there to.
VIII. USERNAME AND PASSWORD
8.1. Once you register and open an account with us, this account will serve as your identity for as long as you are using our Services. No one but you are allowed to use your Account and you should not disclose your username and password to anyone. We take absolutely no responsibility for any third party accessing your Account and we shall not be liable for any losses incurred by you as a result of such an event.
8.2. It is your responsibility to inform us of any changes to your personal details which may impact on the use of your Account (e.g. a change of address or new bank card details). If any of these details change, please notify us using: (i) the facility provided on our websites or (2) via Customer Support .
8.3. You are obliged to keep your account information, username, and password fully confidential, and you are solely responsible for keeping your log in details secure. You take full responsibility of the security of any linked email address, and the security (password protected, locked screen, etc.) of any personal computer or device on which the Player’s Account is accessible, and the Company shall not be held responsible if there is unauthorized use of the Account when the Company itself is not at fault.
8.4. You are solely responsible for all activities, transactions, Deposits and/or losses that may occur on your account, where such are not the result of an act or omission by the Company in the settlement of a transaction. Any person who identifies himself or herself by entering your Account with the correct username and password is assumed by us to be you and all activities will be regarded as valid and authorized by you.
8.5. You must inform us immediately by contacting our Customer Support Center at support@7bet.co.uk of any unauthorized access and/or use to your account or any suspicion that someone else knows your username and password and we will suspend your Account pending further investigation of such unauthorized use.
8.6. Subject to verification, you may update your details by contacting our Customer Support Center at support@7bet.co.uk.
IX. DEPOSITS
9.1. All amounts paid into your account must be by debit or using an online payment service (e.g. PayPal and other providers we may accept). All deposits may be subject to your bank and/ or payment provider’s authorization and we accept no liability where this is not provided. For the avoidance of doubt, you can no longer pay any amounts into your account by credit card (Mastercard, Visa) by any means including by way of any credit card registered with an online payment service (e.g. PayPal, Apple Pay, Google Pay or other such providers).
9.2. When using a debit card or online payment service, you must make sure that the name on the card or payment service is the same as the name used for your Account. We are entitled to assume that you are using your own funds, and we accept no liability where that is not the case. We reserve the right to void any bets and withhold any winnings placed with third party funds.
9.3. The payment methods available for the Services are further detailed on the Banking page. To change your payment method, please use the facility provided on the websites and/ or mobile applications or contact our Customer Support Team.
9.4. The minimum and the maximum deposits for all payment methods are further detailed on the Banking page. We reserve the right, acting reasonably, to change the minimum deposit and maximum without prior notice. We will publish any change to the minimum deposit amount on our websites.
9.5. We will never charge you for making a deposit. However, certain banks may impose additional banking charges. Please ask your bank for more details.
9.6. Your deposit will be available in your account as soon as your bank authorizes the amount You choose to deposit. Deposits will usually show as "Anakatech Interactive Limited" or “Anakatech games” on Your statement (depending upon your bank).
9.7. Funds in your account do not bear interest and are deemed to be advance payments for intended transactions.
9.8. You should only deposit money in your account for the purposes of using such money on the Services. We shall be entitled to suspend or close your account if we reasonably believe that you are depositing money without any intention to use such money on the Services. In such circumstances we may also report you to the relevant authorities.
X. WINNINGS
10.1. Subject to these General Terms and Conditions, we will credit your account with your winnings as soon as practicable.
10.2. Winnings will usually be paid without you needing to make a claim. If you believe that you have not received any winnings due to you then you should notify us as soon as possible and provide evidence for your claim. No claim for winnings may be made more than six months after the date on which the relevant event was completed.
10.3. We reserve the right to suspend the payment of winnings in the event of the occurrence of an event outside our control. We will pay you any winnings due to you as soon as reasonably practicable after the relevant event outside our control has ceased.
XI. WITHDRAWALS
11.1. Subject to these General Terms and Conditions, you may withdraw the available funds from your account at any time. Funds will remain in your account unless and until you submit an online request for an amount up to the outstanding balance to be transferred to the debit card or online payment service with which you originally deposited monies in your Account.
11.2. To withdraw funds from your account, visit the Cashout page, or kindly contact our Customer Support Team.
11.3. You can only request withdrawals in the exact same manner as the way the deposit was made. You can use new payment methods at any time, at your own discretion. However, new payments methods need to be verified by us as required by our regulatory obligations. We will attempt to accommodate your request regarding the chosen payment method of your withdrawal. This, however, cannot be guaranteed. Therefore, we may process and pay withdrawals in a different payment method than the one requested by you, such as through a different payment provider,or a wire transfer (any charges associated with relevant payment methods are set out in the Withdrawal part on the Website). It is the right of the customer to withdraw the balance of their Account at any time, subject to verification as established by the (if a withdrawal is requested for first time). A customer is permitted to request a withdrawal at any time. A customer is not able to reverse a withdrawal request once submitted.
11.4. Where funds are transferred, they will leave us at the close of business on the working day on which such transfer was requested and will be credited to the debit card or online payment service that You have registered with us. These funds will be subject to a clearance period determined by the card issuing bank (normally 2-5 working days) or online payment service (normally 2-5 working days).
11.5. At our reasonable discretion, requests for withdrawals may be held for approval before being processed. In compliance with our regulatory obligations, we have to take reasonable measures to protect our games from fraud and crime. For this purpose, we may request documentation of the customers as well as perform enhanced verifications in order to determine their risk profile, , including but not limited to ID/Passport, driving licence, proof of address, proof of payment method, and other information on their source of funds/wealth, occupation, annual gross income, gaming budget, among others. If new circumstances arise (i.e. change of payment method, or when a threshold is reached or any other situation where we could not have reasonably requested it earlier.
11.6 For further information concerning withdrawing funds, please see the Cashier page in. The standard minimum withdrawal amount depends on the restrictions imposed by the bank or the respective payment service provider as may be amended from time to time. However, customers who have a balance lower than this minimum can contact our Customer Support Team in order to withdraw the full balance amount.
11.7 We reserve the right to change the minimum withdrawal levels at our reasonable discretion. We will publish any changes on our websites.
XII. USE OF SERVICES
12.1. We reserve the right to suspend, modify, remove and/ or add a product to the Services at our reasonable discretion on prior notice to you wherever possible, however some amendments to products or the Services may be required to be made with immediate effect and without notice.
12.2 You must not misuse our websites by knowingly introducing software, technology or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to: our websites; the servers on which our websites are stored; or, any server computer or database connected to our websites or mobile applications. We will report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them.
12.3. You agree that you will not use the Services in any way that may lead to the encouragement, procurement or carrying out of any criminal or unlawful activity, or cause distress, harm or inconvenience to any other person.
12.4. You agree that you will not use the services in any way other than for your personal use and for your own benefit. Any bets or wagers placed through your account that are not for your own benefit (including for the avoidance of doubt placed in connection with any bet management or brokerage service) are forbidden unless agreed by us (in writing) in advance.
12.5. You agree not to give any indication that you have any commercial relationship with us or that you are our agent.
12.6. The information which we or third parties provide (including results, statistics, fixture lists, odds and betting figures) on our websites and Services is for your personal use only and the distribution or commercial exploitation of such information by you is strictly prohibited. We do not give any commitment or warranty in relation to the uninterrupted provision of such information, its accuracy or the results obtained through its use. No information which we or third parties provide on our websites and Services is intended to amount to advice or recommendations and is provided for information purposes only. All bets are made at your own risk.
12.7. We do not guarantee which products will be available on the Services. The Services are provided on an 'as is' and 'as available' basis. Whilst we use reasonable efforts to ensure that the Services run smoothly, we cannot promise that the Services will be free from errors or omissions nor that they will be available uninterrupted and/ or in a fully operating condition.
12.8. We will provide the Services with reasonable skill and care as described in these Terms and Conditions. We do not make any other promises about how the Services will be provided.
12.9. In order for you to use certain Services, in particular our Virtual Sports, Casino and Live Casino, it may be necessary to provide you with software provided by a third party. The provider of such software may require you to agree to additional terms and conditions governing the use of their products which you will be made aware of for acceptance as required. You shall not interfere with, modify or reverse engineer any software provided to you by us or any third party. We do not accept any liability in respect of any third-party software.
12.10. We receive commentaries, news feeds, scores and other content from a number of third parties, which may carry terms and conditions governing their use. We do not accept any liability in respect of such content. Where the Services link to third party websites, content and resources this does not constitute an endorsement by us of that third party’s website or their products or services and we do not accept any liability in respect of Your use of such sites.
XIII. PLACING A BET OR WAGER
13.1. You may only place a bet or wager up to the value of the cleared funds in your account. We do not offer any credit. We reserve the right to void any bet or wager which we may have accepted by mistake when your account did not have sufficient cleared funds.
13.2. We only accept bets or wagers made online (including via our mobile applications). Bets and wagers are not accepted in any other way, including by email, post or fax, and will not be valid if received in such a way.
13.3. It is your responsibility to ensure that the details of your bet or wager are correct. Once a bet or wager has been confirmed by us, you may not cancel or change it without our consent. If you've placed a bet or wager and wish to cancel or change it, please contact Customer Support using the contact details before the event has started and we will consider your request, although any decision will be at our reasonable discretion.
XIV. REFUSING YOUR BET OR WAGER
14.1. We reserve the right, acting reasonably, to refuse all or any part of a bet or wager, void any accepted bet or wager and withhold settlement if we have reason to believe:
You have insufficient funds in your account.
You are under 18 (eighteen) years of age.
You are involved in fraud, money laundering, collusion, match rigging or cheating of any kind.
You are in a jurisdiction (or a resident of a jurisdiction) that renders the provision of our products to you or your use of them illegal.
You are in breach of the relevant Game Rules.
You are found to be using multiple Accounts or a duplicate Account.
A bet or wager may breach the governing rules of the relevant sport or event in question or jeopardise the integrity of the sport or event in question.
14.2. In the event of a warning being received by us in relation to irregular betting patterns and possible instances of event manipulation (from European Sports Security Association or otherwise), we reserve the right, at our reasonable discretion, to:
suspend our offering on any event or series of events in any of our markets; and
delay and/ or withhold payment on any event or series of events until the integrity of such event or series of events has been confirmed:
by the relevant sports federation via IBIA/ ESSA (where applicable); or
by us using our reasonable discretion.
14.3. Further, in the case of active event manipulation being confirmed as having taken place on any event or series of events (by IBIA/ ESSA acting in conjunction with the appropriate sports governing bodies or by any other means), we reserve the right, in our absolute discretion, to suspend any bets placed on such events, either by any individual identified as having possessed insider betting knowledge or information or by any other individual who in our reasonable opinion is connected to, acting in conjunction with, or in any way involved with such individual or the event manipulation.
XV. FRAUD AND CHEATING
15.1. We will not tolerate any fraudulent activity or cheating. If we consider in our reasonable discretion that you have: (1) dishonestly manipulated the Services or taken an unfair advantage of us or the Services; or (2) attempted to defraud us or any other customer or legal entity, we reserve the right to suspend and/ or close your account withholding any or all winnings and share information (together with your identity) with the police and other appropriate authorities. A non-exhaustive list of what we consider to be fraudulent activity or cheating is set out below:
identity fraud;
payment fraud;
money laundering;
third party funding;
forgery;
using stolen or fraudulent payment details;
collusion with other individuals;
utilisation of software to gain an advantage;
chip dumping;
exploitation of loopholes within our software & functionality;
betting on fixed sporting events; or
insider information.
15.2. You will not in any way interfere, interrupt, attempt to interrupt, or attempt to manipulate the operations of the Services or the normal play of any of our products. Failure to comply with this rule may lead to your exclusion from the Services, forfeiture of any winnings from such prohibited behaviour and to possible criminal and civil investigations. In particular, you will not use or attempt to use any artificial intelligence, automated players (bots) or player assistance software but will play personally via the interfaces provided by us only.
15.3. Collusion between you and any of our other customers, as determined at our reasonable discretion, by sharing “hole” cards or by any other methods is strictly forbidden. To detect collusion, we analyze game play history and suspicious activities. Our system monitors betting patterns, player history and gameplay, including all bets, for all customers, up to and including the last round of betting where applicable. We also look at various other sources of information as part of our anti-collusion checks.
15.4. Where we reasonably believe that "match-rigging" has taken place, either as a result of the size or volume of bets received, or from other evidence (including where you are suspected of improper activity with any other online gambling site or services), or where the integrity of an individual event is called to question, we reserve the right to withdraw an offer, temporarily withhold payment and ultimately to declare bets on that event void.
15.5. If we reasonably consider that any of the events referred to in Sections 15.1 to 15.4 above may have occurred or are likely to occur we reserve the right to:
close or suspend your account; and/ or
withhold and/ or retain any and all amounts which would otherwise have been paid or payable to you (including without limitation any winnings or bonus amounts).
15.6. If we close or suspend your account for any of the reasons referred to above in this Section 15, you shall be liable for any and all claims, losses, liabilities, damages, costs and expenses incurred or suffered by us (together “Claim”) arising as a result of or in connection with your fraud, dishonesty or criminal act and you agree to fully compensate us for any costs, charges or losses sustained or incurred by us (including any direct, indirect or consequential losses, any loss of profit and any loss of reputation) in respect of such Claims.
XVI. REMOTE GAMBLING
16.1. You are gambling via an electronic form of communication and consequently you should be aware that:
16.1.1. You may be using a connection or equipment which is slower than such equipment used by others and this may affect your performance in time critical products (e.g. in-play betting); and
16.1.2. You may encounter system flaws, faults, errors or service interruption caused by unexpected flaws, faults or errors in the software, hardware or networks used to provide the Services. Where such flaws, faults or errors cause a product to be interrupted in circumstances where it cannot be restarted from exactly the same position without any detriment to you or we will take all reasonable steps as soon as practicable to
XVII. FREEZING YOUR ACCOUNT
17.1. In certain circumstances, we may need to void any transactions and freeze the funds in Your Account so that such funds will be temporarily unavailable for you to play with. We will only do so where we have reason to believe that:
17.1.1. Your Account may be being used for fraudulent purposes or cheating in breach of Section Fraud and Cheating, for the purposes of money laundering or in such a way as to jeopardize the integrity of the sports or events on which we offer betting markets;
17.1.2. there is a technical fault or error (including but not limited to a defect in the operation of the random number generator) in our or any third party’s software used in connection with the Services or any game on our websites (“Malfunction”);
17.1.3. You have opened or are using multiple Accounts or a duplicate Account;
17.1.4. You are under 18 (eighteen) years old;
17.1.5. bets or wagers placed via Your Account are not for Your own benefit (including in connection with a bet management or brokerage service) and this has not been agreed by us in advance;
17.1.6. You have provided incorrect details to us; or
17.1.7. You are accessing the Services in contravention of the laws of the country in which You are located.
17.2. Until our investigations are completed and until we are satisfied (acting reasonably) that the cause of our concerns no longer exists we may continue to freeze the Account, opt to close it in accordance with Section (Closing Your Account) and/or void any open bets or wagers and reclaim any and all winnings that you are not entitled to due to our investigation concluding (at our reasonable discretion) that a breach of Sections 17.1 has occurred.
XVIII. CLOSING YOUR ACCOUNT
18.1. You have the right to close your account at any time. You should make a request to close your account by telephone or in writing via e-mail, live chat or letter. We will respond within a reasonable time (but not later than 7 business days). You remain responsible for activities using your account until it is closed. Upon our confirmation of the closure of your account, we will notify you and provided that you have complied with this User agreement, send you the sum on deposit in your account by a method of payment determined by us. We may at any time offset any positive balance in your account against any amount owed by you to us (including under a duplicate Account) where, by way of an example, we re-settle any bets, wagers or payment errors. Any negative balance on your account will fall immediately due and payable to us and your account will be closed only when this amount has been fully repaid. If you have any unsettled bets on your account at the time of your account closure, these bets will stand unless we advise you otherwise and you can contact us to collect any winnings arising from such bets.
18.2. We reserve the right, at our reasonable discretion, to close your account and/ or void any bets or stakes and/ or withhold your account balance and/ or recover from your account the amount of any affected pay-outs, bonuses and winnings and/ or implement a permanent ban from the Services for the following reasons:
18.2.1. we, acting in good faith, have reason to believe that you are in breach of a material provision of this User agreement including but not limited to Section (Eligibility) in respect of underage gambling and the use of the Services in contravention of the laws of the country in which you are located Section (Fraud and Cheating);
18.2.2. we become aware that You have used or attempted to use the Services for the purposes of fraud, collusion or unlawful or improper activity;
18.2.3. we become aware that You have played at any other online gambling site or services and, in connection with the same, are suspected of fraud, collusion (including in relation to charge-backs), cheating or unlawful or improper activity;
18.2.4. You fail to provide us with accurate information in relation to your account;
18.2.5. we, acting in good faith, have reason to believe that You have opened or are using multiple Accounts or a duplicate Account;
18.2.6. where we have taken the steps to void a bet or wager for one of the reasons set out in Section (Refusing your Bet or Wager) above, your actions leading to that shall be considered a breach of these Terms and Conditions and shall entitle us to close your account;
18.2.7. You misuse our websitewebsites. we are required to do so by any regulatory authority or court;
18.2.8 we discover that You are accessing the Services in contravention of the laws of the country where You are located; or
18.2.9 You become bankrupt, if You do not make payment of a court judgment on time, if You make an arrangement with your creditors, or if any of your assets are the subject of any form of seizure or if analogous proceedings are brought in relation to You anywhere in the world.
XIX. DORMANT ACCOUNTS
19.1. If you do not use your Account for betting or gaming for a period of 12 consecutive months then it will become an "Inactive Account". Inactive Accounts may incur an Inactive Account Fee, as set out below. In the event that We apply an Inactive Account Fee then the following would apply:
We would notify you and assist you should you wish to make use of your account again;
If Your Account remains an Inactive Account, for not less than 30 days following our first notification, and after attempting to withdraw the balance back to your last payment method, We would deduct a monthly Inactive Account Fee from your Account balance of 5% of the value of the balance or £5 (or currency equivalent), whichever is the greater;
The monthly Inactive Account Fee would be deducted in the first month after your Account becomes an Inactive Account, and on each month thereafter that it remains an Inactive Account.
If and when Your balance reaches zero, no further Inactive Account Fees will be applied.
If at any time an Account Holder contacts us seeking a refund of Your Account balance (balance as at the point that the Account became an Inactive Account), We shall process such refund, subject to the Account Holder’s compliance with these Terms and Conditions and our legal and regulatory obligations.
XX. EVENTS OUTSIDE OUR CONTROL
20.1 We are not responsible for any events beyond our reasonable control. Such events might include network failures, malfunctions to our systems or third-party systems, war, terrorist activity, riots, malicious damage, fire, flood, storm, nuclear accident or compliance with any new law or governmental order, rule, regulation or direction.
20.2. We may also suspend or cancel the Services or any part of the Services if, despite making reasonable efforts to do so, we are not able to provide that part of the Service to you as a result of events beyond our reasonable control.
XXI. LIMITATIONS AND EXCLUSIONS
21.1. Nothing in these Terms and Conditions is intended to:
21.1.1. exclude or limit our liability for fraud or for death or personal injury resulting from our negligence; or
21.1.2. limit your statutory rights (statutory rights include, for example, that we will provide the Services to a reasonable standard and within a reasonable time). For more information about Your statutory rights, contact Your local consumer protection organisation (the Citizens Advice Bureau (http://www.citizensadvice.org.uk/) or Trading Standards Office (https://www.gov.uk/find-local-trading-standards-office).
21.2. Except under Section 21.1 above and save in respect of any winnings lawfully due to You in accordance with Section (Winnings) above, our maximum liability to You under these Terms and Conditions in relation to any one incident or series of related incidents is limited to the greater of: (a) where such liability relates to a specific bet or wager, the value of such bet or wager paid by You; (b) where such liability relates to the misapplication of funds in your account, the amount that has been lost or misplaced; or (c) £10,000 pounds.
21.3. Subject always to Sections 21.1 and 21.2 above, we will not be liable under the Terms and Conditions for any loss that could not have been reasonably expected by you and us at the time you register or at the time you enter into a transaction for Services, such as any loss of income, business or profits or any information which is lost or corrupted. We will not be liable for any damage or loss suffered or incurred by you as a result of:
21.3.1. any use of the Services in breach of these Terms and Conditions (including any use of the Services for commercial or business purposes);
21.3.2. failures caused by the equipment You use to access our websites, call centre or mobile applications or failures in any network (including failures by Your internet service provider);
21.3.3. any incomplete, lost or delayed transactions (including as a result of technical failure);
21.3.4. damage to your equipment (e.g. desktop, laptop, mobile, smartphone, tablet, games console or other internet-enabled device) or for any loss or corruption of data that results from your use of our websites or mobile applications (and we cannot and do not guarantee that any files that You download are free from viruses, contamination or destructive features) EXCEPT THAT if any defective digital content that we have supplied to you damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay You compensation;
21.3.5. the accuracy, completeness or currency of any information services provided by us or third parties (including but not limited to prices, runners, times, results, live scores or general statistics);
21.3.6. any loss whatsoever arising from Your abuse or misuse of your Account or the Services;
21.3.7. any failure on our part to observe any self-exclusion policies that we may have in place from time to time;
21.3.8. any failure on our part to interact with you where we may have concerns about your activities;
21.3.9. any event outside our control as set out in Section (Events Outside Our Control); or
21.3.10. our closure or suspension of your Account in accordance with these Terms and Conditions.
21.4. You agree to compensate us for any costs, charges or losses sustained or incurred by us (including any direct, indirect or consequential losses, any loss of profit and any loss of reputation) arising directly from your fraud, dishonesty or criminal act.
21.5. Without limiting any other rights or remedies available to us, we may at any time set off any positive balance in your Account (or any duplicate Account) against any amount owed to us by you. You agree that any Account balance may be used to finance any costs incurred as a result of your fraudulent activity, such as chargebacks on multiple/duplicate Accounts or the reimbursement of funds back to the customer(s) who were colluded against.
XXII. CHAT ROOMS
22.1. We may provide You with a chat facility within certain of the Services to enable you to communicate with other customers or the dealer. As a condition of your use of the chat facility, You agree to comply with following terms and any additional rules that may found on our websites or mobile applications:
22.1.1. You shall use English to communicate, as this is the designated language of the public chat facility.
22.1.2. You shall not make any statements that are threatening, sexually explicit or offensive, including but not limited to messages that are expressions of bigotry, racism, hatred, prejudice or profanity;
22.1.3. You shall not make statements that are abusive, defamatory or harassing or insulting to other customers including whilst waiting for other players to make a move;
22.1.4. whilst in play you shall not discuss table strategies with other customers, chat about the current hand or engage in any other communication that might give an advantage to other customers or could be classed as collusion;
22.1.5. You shall not make statements that advertise, promote or otherwise relate to any other websites or online or offline ventures, discuss illegal activities or post personal details;
22.1.6. You shall not make statements about us or the websites or any other website connected to us that are untrue and/ or malicious and/ or damaging to us;
22.1.7. You agree not to hold us responsible for the publication of user content within the chat facility; and
22.1.8. You agree not to post any content that You do not have the right to post.
22.2. You acknowledge and accept that your communications on the chat facility are not private or confidential, and may be viewed and used by others accessing the Services.
22.4. We may review chat content, keep a record of all statements made on the chat facility and take necessary action retrospectively if necessary. If we feel any content You post on chat is unsuitable, we may mute or suspend Your ability to use the chat facility, certain other Services or close Your Account at our reasonable discretion, if we feel any content You post on chat is unsuitable or unlawful we may; remove the content, mute or suspend Your ability to use the chat facility and other Services we provide, and close Your Account where Your activity may be reported to Your Internet Service Provider (ISP) or the relevant authorities.
XXIII. INTELLECTUAL PROPERTY
23.1 All intellectual property rights in our websites and mobile applications and all material and/ or content made available on the Services (including but not limited to rights in the products and services offered, all code, software, animations, graphics, music, sound, photographs, video content or text, and the selection and arrangement thereof) or otherwise by us shall remain at all times our property or the property of our third party licensors.
23.2 The names, images and logos identifying us, our partners or third parties and our/their products and services contained in our websites and mobile applications are proprietary marks and may not be reproduced or otherwise used without express permission.
23.3 Nothing contained in these Terms and Conditions shall be construed as conferring by implication any licence or right to use any trademark, patent, design right or copyright that belongs to us or any third party.
XXIV. PROMOTIONS AND OFFERS
24.1. From time to time we offer promotions and offers to new and existing customers. These promotions and offers will have their own additional terms and conditions.
24.2. Please note that the terms and conditions for a promotion or offer shall prevail in the event of any conflict between the General Terms and Conditions and the terms and conditions for a promotion or offer.
24.3. All offers are limited to one per person, family, household address, email address, telephone number, payment account number and shared computer. For the avoidance of any doubt, the participation of multiple persons in the same Promotion from the same computer, appliance, household, or IP address is strictly prohibited and constitutes a breach of these Bonus Terms & Conditions.
24.4. In cases of suspected abuse of these promotions and bonuses we will close the customers’ account with immediate effect, as this is considered a breach of our Terms & Conditions. In these circumstances we will not reimburse any losses to the customer. Consequently, if bonus abuse and/ or breaching of the bonus Terms & Conditions is detected, the following actions will be taken by the Company: (i) cancel and/or revoked bonuses and winnings; (ii) prohibition of receiving bonus offers; (iii) consumer accounts will be closed; and (iv) winnings will be voided.
24.5. Abusive Behaviors include but are not limited to: use of same, zero or low betting margins; placing bets in excess of the maximum bet allowed when you have an active bonus, bet on excluded games, collusion, software tampering, exploiting loopholes, or other technical forms of abuse or other behavior that amounts to deliberate cheating, IP address masking or using a VPN, the use of software and/or the opening of multiple accounts in order to gain an unfair advantage over a bonus, card counting, and any form of advantage play.
24.6. In order to prevent any commission of Prohibited Practices or other unlawful or fraudulent activity in relation to our Promotions or otherwise, we reserve the right to require a Player to provide sufficient documentation for the purpose of identification and, at our sole discretion, decide on the degree of certainty as to the Player’s identity before crediting any Bonus on their Account or as a part of the respective Promotion requirements.
24.7. We reserve the right to amend the terms and conditions of or withdraw any promotion or offer at any time at our reasonable discretion on prior notice to You wherever possible, however the promotion may be amended or withdrawn without notice, temporarily or permanently, if reasonably necessary to do so.
XXV. CONTACT US
25.1. For any enquiries concerning Your Account and or the Services, please contact Customer Support using the contact details on our website.
XXVI. MISCELLANEOUS
26.1. If we need to notify You under these Terms and Conditions, we will do so by email to the email address registered to Your Account.
26.2. We may wish to transfer our rights or obligations or sub-contract our obligations under these Terms and Conditions to another legal entity. You agree that we may do so provided that this will not adversely affect the standard of service You receive under these Terms and Conditions. In the case of transfer only, after we notify You of the date on which we will transfer our rights and obligations under these Terms and Conditions to another legal entity, Your only rights under or in connection with these Terms and Conditions will be against the new legal entity and not against us. As set out in Section 19.1, You may close Your Account with us at any time.
26.3. These Terms and Conditions are personal to You. You may not transfer Your rights or obligations under these Terms and Conditions to anyone else.
26.4. If You breach these Terms and Conditions and we take no action against You, we will still be entitled to use our rights and remedies in any other situation where You breach these Terms and Conditions.
26.5. If any part of these Terms and Conditions is disallowed or found to be ineffective by any court or regulator, the other provisions shall continue to apply.
26.6. These Terms and Conditions are only available in the English language.
XXVII. GOVERNING LAW AND JURISDICTION
27.1. These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
27.2. Unless otherwise specified in the Game Rules, disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
XXVIII. SAFER GAMBLING
28.1. We are committed to Safer Gambling and have a number of self-help tools to help You manage your gambling. We care about our players and take responsible gambling seriously. We are committed to supporting Responsible Gambling initiatives and are committed to ensuring that playing at our casino stays in the realm of fun and entertainment. However, we do understand that in some cases, Players can lose control of their gambling. In this regard, we strictly follow the UK Gambling Commission regulations and other applicable law. We have put in place different tools that will assist our customers in selecting deposits and time limits. In this regard, customers have the option to set a daily (24 hour), weekly or monthly deposit limit on their Account. To set a deposit or time limit, customers can select such an option from the account menu. Customers can also set limits by contacting our Customer Service via chat, phone or email.
28.2. GAMCARE (part of The National Gambling Treatment Service) provides information, advice and counselling to individuals, their family and friends who have concerns about problem gambling. The Helpline number for GAMCARE when calling from the UK is 0808 802 0133; this number may not be available from outside the UK. Customers may refer to our Responsible Gaming section for more detailed information.
28.3. If after self-exclusion the customer desires to reopen the account, he/she will be required to specify the reasons why he/she wants to reopen the Account and provide his consent by contacting our customer support service. Finally, we will not open the said Account in cases where the General Regulatory Obligations or Responsible Gaming requirements, require so.
If believe that you may have a gambling problem, you may wish to register with GAMSTOP, which enables you to self-exclude from all online gambling companies licensed in Great Britain. To find out more, please visit www.gamstop.co.uk.
XXIX. SELF-EXCLUSION
29.1. A customer can self-exclude himself/ herself by selecting this option in the Account settings. Also, the customer can instruct us to exclude them from making use of the gaming services for a specific period of time (from a minimum of 6 months to a maximum of 5 years) by contacting Customer Services via chat, telephone or email. By requesting a self- exclusion the customer acknowledges and agrees that we will block that customer’s Account from placing gambling transactions for the period requested, starting as soon as possible after receipt of their request.
29.2. During the period of self-exclusion, a customer will not be able to stake any money or otherwise access their Account. On request, we will return any cleared balances to a customer, including returns from outstanding bets on events which occur after the start of your period of self-exclusion. If a customer wishes to reactivate his or her Account after the period of self-exclusion has expired, a customer may only do so by calling our Customer Services team and requesting that the self-exclusion be lifted. Any request to lift the self-exclusion after the specified period has expired will be subject to a 24 hour “cooling off” period, after which the customer’s Account will be re-activated. As required by the General Regulatory Obligations we may require doing identity verifications on such accounts before reopening.
29.3. After self-exclusion has been implemented, we will take all reasonable steps to stop sending marketing materials to that customer. In this regard we will remove the name and details of a self-excluded individual from any marketing databases. Please note that this relates only to marketing materials sent by us. We will do our utmost to prevent any marketing materials being sent to the customer.
29.4. During the period of self-exclusion, the customer is obliged not to circumvent, or to attempt to circumvent, the self-exclusion agreement by attempting to stake using our Services, either by himself/herself or by using a third party. Any Accounts found to be in breach of a self-exclusion agreement will be closed as soon as they are discovered. In this case, winnings will be void and the deposits made will be sent back to the last originated payment method used. Please note that if the customers access their Account and/or open a new Account during the self-exclusion period by fraudulent means or by deliberately entering incorrect information and our automated checks do not prevent this happening, then we shall have no responsibility or liability to a customer or any third party for any gambling activity that takes place (including to return any deposits, winnings or other funds in respect of such activity). Any new Accounts during a self-exclusion agreement will be closed as soon as they are detected by us.
29.5. Timeout. This option is ideal if you want a short-term break up to a maximum of 6 weeks. Once you’ve confirmed your break, you will be logged out of your account and blocked until the end of the break period. Once the break is over your account will automatically reactivate and you will not be notified.
XXX. COMPLAINTS AND PLAYER DISPUTE RESOLUTION
30.1. Should you wish to make a complaint regarding the Services, as a first step you should, as soon as reasonably practicable, contact Customer services through the LiveChat option on the website, or via e-mail at support@7bet.co.uk.
30.2. Once your complaint has been received by the relevant department, you will receive a confirmation of such receipt of such confirmation and we will attempt to resolve the issue to your satisfaction as soon as possible, but in any case, within 4 (four) weeks of the date or receipt. Please note that we may contact you to inquire about any additional details that may assist us in providing a decision with regards to your complaint.
30.3. If there is a dispute arising from the User Agreement which cannot be resolved by Customer Services, you can request that the matter be addressed by a manager or supervisor. Our decision shall be final and binding.
30.4. Please note that we are under the obligation to provide a final answer to your complaint within 8 (eight) weeks of receiving it.
30.5. Should your complaint not be resolved to your satisfaction or within the above 8-week timeframe, you may choose to refer your complaint to the independent Alternative Dispute Resolution (ADR) entity. In accordance with Part 4 of 2015 No. 542 Consumer Protection, the Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 we inform you that ADR Group is our ADR Entity https://www.adrgroup.co.uk/.
30.6. In cases where we have failed to provide a satisfactory resolution to your complaint within the above 8 week timeframe, or we have exhausted our internal complaints handling procedure when considering a complaint from a customer and we have been unable to settle that complaint, ADR Group will be competent to deal with that complaint should the customer wish to use alternative dispute resolution and we will be obliged, or prepared, to submit to an alternative dispute resolution procedure operated by ADR Group.
30.7. Any and all disputes arising out of or in connection with these Terms and Conditions and use of the Services and/ or Website shall be settled in accordance with the Governing Law and shall be subject to the exclusive jurisdiction of the English courts.
XXXI. ADDITIONAL CONDITIONS FOR TELEPHONE
31.1. We shall not accept any bets or wagers via telephone.
31.2. In the interests of customer and staff protection, to assist us in resolving queries or for training purposes, any telephone call and/ or online chat conversations between You and us may be recorded and any such recording or transcript (including the copyright) will remain our property.
XXXII. KEEPING YOUR MONEY SAFE
32.1. We are required by our gambling licence to inform You about what happens to funds which We hold on account on Your behalf and the extent to which funds are protected in the event of insolvency. Further details can be found on the UK Gambling Commission website.
32.2. We hold sufficient cash to cover all Account balances in company account(s). Account balances are protected by a bank guarantee which guarantees that there are sufficient funds for customers to withdraw their balances at any time. This meets the UK Gambling Commission’s requirements for the segregation of customer funds at the following level: medium protection.
XXXIII. PROGRESSIVE JACKPOTS
33.1. We offer Progressive Jackpots only for certain Games. For further details, please, refer to the specific rules applicable to each Game.
33.2. In order to play a Game with a Progressive Jackpot, you must deposit funds into your Account.
33.3. Winners of Progressive Jackpots are determined via a Random Number Generator (RNG).
33.4. The Return to Player (RTP) for Progressive Jackpots is 100% (one hundred percent). All sums that players contribute to the Jackpot are paid out to winner once determined.
33.5. The functionality, rules and Return to Player (RTP) of Games connected to a Progressive Jackpot remain unaffected.
33.6. When playing a Game with a Progressive Jackpot, your total Bet is a combination of your regular game Bet and your contribution to the Jackpot.
33.7. The total amount contributed to the Jackpot (“Jackpot Contribution”) is 2% (two percent) and is comprised of a 1% (one percent) contribution funded by the Player and a 1% (one percent) contribution by the Company.
33.8. Your Bet goes towards your possible Game Winnings and your Jackpot Contribution goes towards your possible Jackpot Winnings. Your Jackpot Contribution will not increase your Winnings in the Game. Your Bet is deducted first, following which the Jackpot Contribution is deducted.
33.9 There are two “tiers” or “pots” that run simultaneously on the same list of Games. The Jackpot Contribution from the Player is divided between these two prizes.
33.10 Each progressive jackpot game will have a ribbon across its icon saying “Jackpot” and a rolling meter underneath it so you can watch the Jackpot value as it increases, in real time, across the pool of Progressive Jackpot Games.
33.11 To be able to play, you must have sufficient funds to wager the total Bet amount (Game Bet + Jackpot Contribution), as presented in the Game. If you have insufficient Balance for both, this will be reflected on the bottom of the screen, and you will not be able to place the bet.
33.12 In the event that a Player wins a Jackpot and exits the Game before the notification, the Jackpot Winnings will be added to the Player’s Balance and will be reflected in the Game history.
33.13 The Jackpot prize amount will not increase as a result of wagers made with Free Spins. Please, refer to our Bonus Terms & Conditions and any applicable Promotion Rules for further details on the wagering of Bonuses.
Last update: 14.06.2024